Two people, Micky and Alex, stand side by side at a large window, looking out over Frankfurt am Main.
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FAQ

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All you need to know

…and if you have any further questions, please feel free to contact us at:

parkview@roomers-hotels.com

BOOKING

When will Roomers Frankfurt Parkview officially open?

Roomers ParkView is expected to open in Autumn 2026. We look forward to welcoming you soon.

Bookings are now open for stays from November 2026 onwards.

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Where is the hotel located?

Roomers ParkView is located at Grüneburgweg 102, 60323 Frankfurt am Main, right next to Grüneburgpark in Frankfurt’s Westend district – one of the city’s most beautiful parks.

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Are there any offers or benefits for guests who book directly?

For guests who book directly with us via email, phone, or our online booking system, we offer a Best Price Guarantee. You will also receive special rates such as early-bird offers or long-stay rates starting from 3 nights. In addition, Marriott Bonvoy members can earn points and enjoy exclusive benefits.

Can I change or modify my reservation flexibly?

If you book the flexible rate, you can change your booking or cancel free of charge up to a specified date. Please check your cancellation policy for details or contact us directly. We will be happy to assist you.

Will there be any construction work during my stay?

We look forward to opening the hotel as soon as all the work is completed.

Are all the photos on the website actual photos?

At the moment, we are still showing renderings of the hotel. These are very realistic and already give a good idea of what the hotel will look like when it’s finished.

PRE ARRIVAL

How far is the hotel from the train station and the airport?

Frankfurt Airport is only about a 20-minute drive away. Frankfurt Central Station is about a 10-minute drive away or a 20-minute ride by public transportation.

Is there an airport transfer or car service that I can book through you?

We would be happy to arrange a private airport transfer or chauffeur service for you. Please contact us before your arrival.

ON PROPERTY

What are the check-in and check-out times?

Check-In: from 3 PM / Check-Out: until 12 PM

Will the restaurant and bar be open when the hotel opens?

Our dining concepts are at the heart of the hotel. When the hotel opens, the Golden Phoenix restaurant—serving Chinese cuisine — as well as the Oneseven bar on the 17th floor and the Lobby Bar will be open, ensuring a truly authentic Roomers experience.

What are the breakfast hours?

Look forward to a varied and high-quality breakfast experience with us – we’ll make sure you have everything you need. We’ll be posting more details and the exact breakfast hours shortly.

Can I order room service?

Our room service is available 24 hours a day and offers a selection of food and drinks—from breakfast in your room to dishes from the Golden Phoenix, and a drink to round off the evening.

Is there parking available at the hotel?

To ensure a stress-free arrival, our hotel’s underground parking garage with valet service is at your disposal. Please note that parking is handled exclusively by our staff. The service costs €50 per night.

Are there charging stations for electric cars?

Electric vehicle charging stations are available for an additional fee. Further details and alternative charging options will be provided shortly.

Are dogs allowed in the hotel?

Yes, your dog is more than welcome here. There is a small fee of €40 per night. Please understand that, for hygiene reasons, dogs are not allowed in the restaurant or bar.

Do you offer baby cots, extra beds, or family rooms?

Starting with our Superior Suites, we offer an extra bed upon request for an additional charge of €80 per night. Children 12 and under are welcome to stay in their parents’ bed at no extra charge. We’re happy to provide personalized advice for families and offer connecting rooms upon request. Starting with the Deluxe category, we’re also happy to provide cribs free of charge—so the whole family can feel completely at home.

What are the opening hours for the spa area?

Our spa area is open from 6:30 AM until midnight, featuring a sauna, steam room, and whirlpool.

Will the spa be open right from the start, and what services will be available to me?

Our spa area will be available to you as soon as the hotel opens. On the 18th floor, you’ll find a sauna, steam room, and whirlpool. Perfect for relaxing moments with breathtaking views of the city. A selection of exclusive treatments will round out your wellness experience, which we’ll be introducing shortly.

Do you have a gym?

Our fitness area is open 24/7. It features state-of-the-art cardio equipment, cross trainers, and stationary bikes, so you can tailor your workout to your specific needs.

How long is the reception staffed?

You can reach a member of our reception team 24/7.

Does the hotel offer rooms with bathtubs?

Each of our suites features a bathtub.

Does the hotel offer rooms with balconies?

Yes, we will also be offering rooms with balconies. These rooms are clearly marked on our booking page, so you can easily select the room of your choice.

Are there meeting or event rooms?

No, the hotel does not have any separate meeting or event rooms.

Contact us

If you have any questions or wishes, please feel free to contact us by email (parkview@roomers-hotels.com) or fill out our contact form:

 

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